1. What is iDEAL?
iDEAL is a Netherlands-based payment method that allows customers to complete transactions online using their bank credentials. All major Dutch banks are members of Currence, the scheme that operates iDEAL, making it the most popular online payment method in the Netherlands with a share of online payments close to 55%.
In order to pay with iDEAL, customers are redirected to their online banking environment where they can authenticate the payment using a second factor of authentication. The exact experience customers go through will depend on their bank. While the iDEAL payment flow may not appear seamless to some businesses discovering it, it is well understood and appreciated by Dutch customers. Payments are irrevocable and immediately confirmed, two strong value propositions of iDEAL for businesses.
While iDEAL payment details are single-use, each transaction can allow businesses to retrieve the bank account details of customers, enabling subsequent payments to be completed via SEPA Direct Debit with the appropriate mandate authorization.
Where can I set my payment options in the dashboard?
Go to Shop configuration > payment options in your dashboard to find your payment options.
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Booking type
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No appointment needed, accept new booking automatically
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Payer geography
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Netherlands
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Currency
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EUR
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Disputes
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No
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Payment confirmation
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Immediate
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Explanation of terms used in the table:
- Booking Type: In which type of accept bookings is the payment method possible?
- Payer geopraphy: Where can you use this payment method
- Currency: Which currencies are supported for this payment method?
- Dispute: Is there a dispute to receive the payment from the customer?
- Payment confirmation: How long will it take to get the confirmation?
What does the process look like for the customer?
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