In your user account, you have the possibility to define individual billing options for your customers.
You also have the option of having a tax invoice created for selected offers only or for all offers in general.
You also have the option of having a tax invoice created for selected offers only or for all offers in general.
Notes
These settings can be found under Shop Configuration > Tax Options.
If you select the "Selected offers Only" option, a window will open in which you must select all the offers to include a tax invoice.
Note
It is recommended that you use the Tax Invoice option on all products, otherwise as this may result in customers ordering multiple tickets, receiving the Tax Invoice only for some offers and not for every offer, although it is a complete order.
How can I resend tax invoices to customers?
First go to "bookings > bookings".
Select the booking for which you want to resend the tax invoice.
Now you will see the buttons 'buyer' and 'Attendees'. If you click on the button 'actions' you have two choices. Either 'resend tickets and sales receipt' or 'send tax invoice'.
- Resend tickets and sales receipt via mail
- Send tax invoice via mail