The Payout report provides you the ability to match the received payout in your bank account with the incoming bookings.
Payout Overview
The Payout Report gives you an overview of the received payouts in your bank account. It also displays how much funds you will receive in the future and when they will arrive. For each listed payout, you will be able to see the details and the bookings included.
The payouts may have different statuses. Below you can find a description for each of these statuses.
Payout Status
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Description
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In transit
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The payout is initiated by Stripe every Wednesday and arrives in your bank account the following Monday. In this period the payout will have "In Transit" status.
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Paid
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The payout status is displayed as "Paid" when funds have already arrived in your bank account.
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Unpaid
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The payout status is marked as "Unpaid" when Stripe is unable to send your funds to the bank account provided.
E.g: Your bank account is no longer functional and you forgot to update it in your Regiondo dashboard.
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On the payout overview page, you have the possibility to filter the grid using the following filters:
- Initiated date
- Estimated arrival date
- Payout status.
Important
Please note that Stripe has a retention policy of 7 days. This means that any transaction will be available to be paid out only after this period. In some countries, the retention can be up to 14 days.
Payout Details page
The Payout Details page provides an overview of all items included in a received payout or an upcoming one.
Here you can find different types of transactions. Below is a description of each transaction type.
Transaction Type
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Description
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Payment
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When you receive a new online booking, Regiondo instantly transfers the funds to your connected account after deducting all the fees applied to this booking.
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Payment refund / Refund
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When you proceed with partial cancellation with an online refund, the amount will be deducted from your connected account.
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Transfer
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When funds are taken from your connected account for :
1. Offline booking fees (Cash register, Invoice, Paypal, etc.).
2. Cancellation with the full amount refunded (the amount refunded to your customer is higher than the amount received in your connect account )
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What is coming in the future?
In this table, you will have an overview of the future features that will be available soon.
Features
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Description
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Status
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---|---|---|
Stripe capabilities card
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Ability to know your Stripe connect account status. Click here to have more details.
Payment: If you are authorized to proceed with online Payment methods.
Payout: If you are authorized to receive a payout.
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Released on 25th of August
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In transit and Future payout card
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Summary on the payout overview page showing the status of the fund in transit and the amount of the future payout.
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Released on 25th of August
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Search bar
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Ability to search for a booking, etc. on the payout main and details page.
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Released on 25th of August
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Export Payout details
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Ability to export your payout data in different formats (XLSX, CSV).
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Released on 25th of August
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Payout Receipt
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After initiating a payout, a receipt including the amount of your payout will be available for download.
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Not yet released
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