Set up pre-sale for your offers
You can set a pre-sale period for every offer you created. This function can be activated or deactivated during the offer creation. Simply open the offer you want to edit under Manage Offers > My Offers and click 'edit'.
Note:
If you want to know how to create offers in general, check out this article.
Go to step 3 'Tickets' and click 'edit'. After this, click the gear icon on the right and set up the start and end date of your desired pre-sale period under 'Sale date'
You may want to repeat the process for every ticket category and price lists for the respective offer.
Note:
If you work with a sale date, your offer or price list will only be up for sale for that specific period.
As soon as that period is expired that offer will be displayed as pre-sale has ended in your ticket shop and your widget will say: Tickets sold out
As soon as that period is expired that offer will be displayed as pre-sale has ended in your ticket shop and your widget will say: Tickets sold out
If you entered a sales date by accident and your offer is being displayed as 'pre-sale has ended', you can simply delete the sale date again and your offer will be available again.
Event duration is longer than the opening times
In the offer creation process (manage offers -> my offers) you have to enter event duration and validity.
In step 3 you enter the duration of your offer. That informs your guests how long the event will last and the system plans resources (if connected) and timings with that information.
Example: You enter 8 hours as duration
In step 3 you enter the duration of your offer. That informs your guests how long the event will last and the system plans resources (if connected) and timings with that information.
Example: You enter 8 hours as duration
In step 4 you enter the validity for your price list. You can choose that all your appointments have to be within your opening times.
Example: Opening times 8am - 2pm
Example: Opening times 8am - 2pm
Note:
If you enter a longer duration than the opening times sales are not possible because it would be impossible to finish the event on time, even if you start at the beginning.
In this case the offer will show up as "Sold out " because 8h is longer then 6h.
In this case the offer will show up as "Sold out " because 8h is longer then 6h.
