You can check in and check out your customers manually.
It is important to note at the beginning that the following information applies to the desktop version.
In the mobile version of Regiondo, check-ins and check-outs can only be performed on the booking detail page.
Check-ins as well as check-outs can also be done via the ticket code.
1 How do I check in all participants at the same time?
1.1 Check-in via booking list
Go to bookings and booking list, which is already open.
When you are in your booking list, the Check-in Status column will give you the option to perform a check-in. This column is displayed by default and does not need to be activated.
To do this, click on the Check-in All button. As soon as you have done this, the check-in is confirmed and the status is now Checked in. Also indicated is the time at which the check-in was performed. With this action all participants in this booking have been checked in together.
1.2 Check-in via booking detail page
Go to bookings and select a desired booking.
If you are in your booking detail page you can now check in your respective booking.
Thereby the accordion participant is important, at which you are given the possibility to check-in. You click on Check-in all to check-in all participants at the same time.
1.3 Check-in via participant list
Go to Bookings and select Participant List at the top, next to Booking List.
When you are in your attendee list you will be given the option to check-in in the Check-in Status column. This column is displayed by default and does not need to be activated.
To do this, click on the Check-in button. As soon as you have done this, the passage will be confirmed by giving Checked-in as status. Also indicated is the time at which the check-in was performed.
2. Check in participants individually
2.1 Check-in via booking detail page
Go to bookings and select a booking in your booking list.
If you are in your booking detail page you can check in your respective participant.
Scroll down to the accordion participant where you will be given the option to check-in. You can unfold the accordion and select the respective participant and check them in individually by highlighting the desired participant and checking them in.
Checked-in participants can be checked out via this view as well.
3. Check out participant
3.1 Check-out via booking detail page
Go to bookings and select a booking.
If you are in your booking detail page you can check in your respective participant.
Unfold the accordion participant. Now you can select the respective participants and check them out individually by selecting the desired participant and checking them out.
4. Check-in and check-out via mobile version
In the mobile version, not all columns can be listed as they are normally given on the desktop version. Moreover, the columns cannot be set individually, the booking and buyer columns are given.
To check in or check out the participants click on the booking to open the booking detail page.
In this page open the accordion participant. If you now scroll down the accordion participant you can select the respective individual participant, click on it and then click on Check in.
The checked-in participant can also be checked out via this view.
To do this, click on Check out in the accordion participant after you have selected the respective participants.
5 Check-in and check-out with ticket code
5.1 Where is the ticket code stored?
To find the ticket code open the booking detail page of your desired booking.
Then open the accordion participant.
For each participant the code is stored, which is valid for the respective participant as ticket code.
5.2 Execution of check-in and check-out with ticket code
Your participants can also be checked in and out using the ticket code.
To do this, go to Ticket validation and then to Check tickets and vouchers.
The ticket code can now be entered in the search bar, followed by the ticket information.
In the second row you will be informed about the check-in status. Now click on Not yet checked in to get the option suggested to check in the participant. Select this option and check in your participant. If this has been done, you will see the date and time of the check-in.
To check out the participant follow the same steps.
If you now click on checked in, you will be presented with the option to check out.
Click on Check out to check out your participant.