With the mobile ticket, you not only have the benefit of scanning the tickets, but your team will be receiving fewer support requests, as your customers will benefit from self-service.
1. How to create a mobile ticket?
1.1. Operator Information
In your Dashboard > Settings > Supplier Information, you can find your company information, contact person, logo, description, and Social media connection. Your logo can be displayed on the white label ticket.
Important:
Keep in mind your logo size.
Apple´s restrictions: allotted space is 160x50points
Regiondo Dashboard: 320x min. 100px
Regiondo Dashboard: 320x min. 100px
Note: Don't change your ratio when scaling.
1.2. Go to your shop editor and set your colors
For your background of the Regiondo Wallet, you can use the color set of your Ticket shops.
Important:
Please be aware that the logo isn't always suitable. Make sure that it is possible to use your logo with a transparent background.
1.3. Every time a ticket is ordered, it should look similar to that
2. How to use the mobile ticket as a customer?
Now, instead of printing the ticket, you scan the QR code.
The ticket can be added to your digital wallet, and later, at the location, can be scanned.
The ticket can be added to your digital wallet, and later, at the location, can be scanned.
Notes:
- For every Android phone, you can use WalletPasses for the ticket.
- From the confirmation mail, the ticket can be added to the wallet as well.