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How to set up a Zebra ZD420D printer and print tickets

Jordan Platz
  • Updated
You can use a Zebra ZD420D printer and print tickets on-site with Regiondo.
After purchasing and loading ticket stock into your printer, connect your Zebra ZD420D printer to your computer using a USB cable. Then go to the "POS configuration" tab and turn on your Zebra printer in "Printer configuration".
 
Note:
Hardware requirements
- Zebra ZD420D printer
- Windows PC (Windows 10) / Mac OS and Google Chrome Browser
- Ticket Format: 79mm (3.1) Width, 87mm (3.4) Height
 

1. How to set up a printer

 

A Zebra GX420d label printer is shown printing blue tickets with QR codes and barcodes; two printed tickets are displayed on a wooden table.
 

1.1 For Windows:

Note:
If you have already installed a driver for some other Zebra printers, you don't need to install it again. Skip steps 1.1 and 1.2, open Zebra Setup Utilities on your computer, and go to step 3.
 
1 Connect your computer to the Zebra ZD420D printer.
2 Install printer driver. Download the latest version of the Windows driver from the Zebra Printer Settings, and then run the downloaded .exe file. Press the Next button when it's needed to complete the installation process.
 
InstallAware Wizard for Zebra Setup Utilities ready to begin configuration setup.
 
3. When the installation process is completed, you will see the list of detected printers. Choose the desired printer and then manage printer settings by pressing the Configure printer settings button.
 
Windows desktop running Zebra Setup Utilities, showing connected Zebra printers (GX420d and HC100) with configuration and diagnostic options.
 
** If the list of printers is empty, you can add it manually by pressing the Install New Printer button and choosing the desired printer from the list.
 
4. On the next step, you need to specify printer size, set the width to 79 mm (3.1 inches), and height to 87 mm (3.4 inches). 
 
Zebra Setup Utilities window defining label dimensions and orientation during printer setup.
 
Press the button Finish. Now your printer is ready for work. Skip Mac Os configuration and go to the next step.
 

1.2 For Mac OS and other Unix systems.

Note:
If you have already installed CUPS, you don't need to install it again; skip steps 1.1 - 1.3 and go to 4 directly.
Zebra does not provide a driver for use on Linux/Unix or Mac OS X operating systems, but instead suggests the use of the Common Unix Printing System (CUPS) driver.
 
1. Connect your computer to the Zebra ZD420D printer.
2. Download the latest version of CUPS.
3. Unzip the downloaded archive, then find and open install-sh file from the unzipped folder. You can find official Zebra documentation here: Zebra Printer Drivers.
4. Open a web browser and enter http://localhost:631 in the address bar to access the CUPS configuration web page.
5. From the Home page, select Adding Printers and Classes and then press the button Add printer.
 
CUPS Administration panel with Add Printer button and server configuration options.
 
** If you see the authentication window, you should fill it with your system user credentials.
 
CUPS Administration panel with Add Printer button and server configuration options.
 
6. Now CUPS will complete a search for printers and display a list of discovered printers. Choose the desired printer and press the Continue button.
 
CUPS interface showing detected local and network printers including Zebra ZD420D.
 
7. Keep the next step as it is and press the button Continue.
 
CUPS web interface showing Add Printer form with fields for name, description, and connection details.
 
8. Choose the Zebra ZPL Label Printer option as the model and press the button Add printer.
 
CUPS printer setup screen selecting printer model and driver for Zebra ZPL label printer.
 
9. Specify custom size. Select the Custom option from Media Size select, then set the width to 79mm and height to 87mm. Set the resolution to 203dpi and then press the button Set default options.
 
CUPS printer settings page displaying default options including media size and resolution.
 
Note:
You can always go back to the printer settings and change them if you need. Just go to the Printers menu, choose the desired printer, and then choose Set default options from the Administration select.
Now your printer is ready for work!
 

2. How to enable the Zebra ZD420D Printer in your Regiondo Dashboard

 

1. Log in to your Dashboard.
2. Go to "POS Configuration" and choose "Printer configuration".
 
Regiodo Pro interface under POS configuration, displaying an option for printer configuration setup.
 
3. Select the desired printer and make sure you saved the changes.
 
Regiodo POS configuration page displaying printer options including Boca Lemur, A4, and Zebra models.
 

3. Now you are able to print tickets with the new Zebra ZD420D format.

Go to "Bookings > Add Booking" and place an order.

Enable the switcher "Print Tickets (Zebra GX420d)" if it's not already enabled before placing your order.
 
Regiodo booking form with payment options and Zebra GX420d ticket printing enabled.
 

After clicking the button "Place Order," your tickets will automatically be printed on your Zebra ZD420D printer.

 

Note:
You will automatically be redirected to the "Add booking" page after your tickets have been printed.
From there, you can:
- Place a new order
- Print your tickets again (if you experienced a problem with your printer)
- Navigate to the order page
In case of incorrect layout behavior:
Sometimes, when the Chrome printer preview mode is caching the page size, it could be that your changes were not applied correctly.
Try to choose another printer method from "Destination" selection and then switch back to the desired printer.

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