In February 2020 the time for approval of manual bookings was increased to 6 days!
Unfortunately, this setting cannot be changed, as it is a global setting and applies to all providers.
This has the background that the customer already selects his payment method at the booking request and the purchase amount is pre-authorized.
This has the background that the customer already selects his payment method at the booking request and the purchase amount is pre-authorized.
The amount can only be reserved for a maximum of 72 hours.
After the 72 hours we have to refund the money back to the customer and therefore there will be an automatic cancellation of the booking request if you do not process it within this time.
Notes:
- The pre-authorization offers you as the seller the security that the respective amount on the account is also available at the time of the debit. It will be reserved for you on the means of payment chosen by the customer.
- This limit does not apply to a cash payment.