How to create a multi-day offer with correctly blocked resources and time slots? – Regiondo

Example

A course takes place over 3 days, each day from 10:00 AM to 3:00 PM. The 25 seats in the room should only be blocked during this time, so they can be used for other offers after 3:00 PM.

What to consider compared to standard offers

Resource Manager:
Create the seats as a resource with a limit of 25. The resource should not be divisible into multiple products, as only one course can take place in the room at the same time.

Resource creation page showing a limited resource setup with a quantity of 25 and restriction on product sharing.

For step-by-step instructions on how to create resources, please refer to the following article: What are resources?

Steps:

1. Enter the 3 appointments on the ticket for your customers. You can edit the "important information for the customer" in step 2 of your offer creation.

Language course details page with customer information options and listed course dates in August 2018.

2. Create a new price list with the ticket categories, connect the resource "Seats", and set the 5h as the duration

Ticket setup screen showing a 5-hour duration with linked seat resources and options for resource connection.

3. Copy the new price list twice.

Summer language course ticket categories showing prices for early and late bookers with options to copy or edit price lists.

4. The 1st price list contains the price for the course and is set as visible.
Edit the 2nd and 3rd lists, change the price to 0€, and make them invisible.

Ticket categories for a summer language course showing visibility status and zero-value prices for testing or inactive listings.

5. Set the 1st day as the validity for the 1st list.
For the 2nd list, the 2nd day, and for the 3rd list, the 3rd day.
Choose manual confirmation as the confirmation category.

Multiple recurring availability entries for a summer language course, each displaying start times and validity dates.

If a customer wants to book the offer in the ticket shop, the offer displays with the start date on day 1 as planned, and the time is also written on the ticket.

With the manual confirmation, you will receive an email if someone wants to book this.
If you confirm the request, the 5h will be blocked on day 1.
To block the 5h on days 2 and 3, you would then have to make a reservation for the 2nd and 3rd price list via Add booking.

No further ticket will then be created by the reservation. How reservations can be added is explained in the article: How to make a reservation for a customer?