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How to Provide Access to the Withdrawal Form on Your Website?

Magdalena Contiu
  • Updated

Before proceeding, ensure you have already configured your Regiondo Dashboard according to the EU Right of Withdrawal for Online Bookings article. This includes enabling the required withdrawal settings and configuring your withdrawal policy where applicable.

Once your dashboard setup is complete, follow the steps in this article to add the withdrawal form link to your website, allowing customers to easily submit a withdrawal request.

 

Important Information

Adding the withdrawal link to your website helps customers access the withdrawal process. However, you remain responsible for complying with all applicable consumer protection laws, including providing any legally required pre-contractual information about the right of withdrawal.

The withdrawal link should be used together with your:

  • Terms & Conditions
  • Booking information
  • Cancellation policies
  • Any other legally required consumer information

Note: If you are unsure whether the right of withdrawal applies to your offers or how the relevant legislation applies in your jurisdiction, consult your legal advisor.

 

Recommended Placement

For the best customer experience, place the withdrawal link in your website footer. This ensures the withdrawal information is accessible from every page of your website.

 

Withdrawal Form URL

Use the following URL: https://www.regiondo.com/selfservice

Important: Make sure you use the correct top-level domain (TLD) for your language or market.

Examples:

  • English: .com
  • German: .de

 

Recommended Link Text

Here are some suggestions for the withdrawal link text: 

  • Submit Withdrawal Request
  • EU Withdrawal Form
  • Right of Withdrawal

 

Option 1: Add a Simple HTML Link

 

If you can edit your website's HTML, add the following code:

<a href="https://www.regiondo.com/selfservice" target="_blank" rel="noopener">
  Right of Withdrawal
</a>

 

Example:

example1.png

 

Option 2: Add a Button with HTML and CSS

 

If you prefer the withdrawal link to appear as a button, use the following HTML and CSS.

 

HTML

<a class="withdrawal-button" href="https://www.regiondo.com/selfservice" target="_blank" rel="noopener">
  Right of Withdrawal
</a>

CSS

.withdrawal-button {
  display: inline-block;
  padding: 12px 20px;
  background-color: #0057ff;
  color: #ffffff;
  text-decoration: none;
  border-radius: 6px;
  font-weight: 600;
}

.withdrawal-button:hover {
  background-color: #0042c6;
}

 

Example:

example2.png

 

Add the Withdrawal Link in Popular CMS Platforms

WordPress

  • Open the page or post where you want to add the withdrawal link.
  • Click + to add a new block.
  • Choose Button for a button or Paragraph for a text link.
  • Enter your preferred link text (for example, Exercise Right of Withdrawal).
  • Add the following URL: https://www.regiondo.com/selfservice
  • Save or update the page.

Tip: To use custom HTML, add a Custom HTML block and paste one of the HTML examples above.

 

Wix

  • Open your site in the Wix Editor.
  • Add a Button or select an existing text element.
  • Click the Link icon.
  • Select Web Address.
  • Enter: https://www.regiondo.com/selfservice
  • Choose whether the link should open in a new tab.
  • Save and publish your site.

 

Squarespace

  • Open the page where you want to add the withdrawal link.
  • Add a Button block or edit an existing text block.
  • Enter your preferred button or link text.
  • Select URL as the link type.
  • Enter: https://www.regiondo.com/selfservice
  • Save your changes.

 

Shopify

  • In Shopify Admin, go to Online Store → Pages.
  • Open an existing page or create a new one.
  • Add the text Exercise Right of Withdrawal.
  • Highlight the text and create a hyperlink.
  • Enter: https://www.regiondo.com/selfservice
  • Save the page.

Tip: Depending on your theme, you can also add a button through the Theme Editor using the same URL.

 

Webflow

  • Open your site in Webflow Designer.
  • Add a Button element or select an existing link element.
  • Set the link type to URL.
  • Enter: https://www.regiondo.com/selfservice
  • Publish your site.

 

Joomla

  • Open the article or module where you want to add the withdrawal link.
  • Add the text Exercise Right of Withdrawal.
  • Highlight the text and use the editor's link tool.
  • Enter: https://www.regiondo.com/selfservice
  • Save your changes.

 

Drupal

  • Open the page, article, or content item where you want to add the withdrawal link.
  • Add a Link or Button element, depending on your theme.
  • Enter your preferred link text.
  • Use the following URL: https://www.regiondo.com/selfservice
  • Save and publish the content.

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