Jordan Platz
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Recent activity by Jordan Platz-
How does Joomla integration via a code work?
Integrating your Regiondo code In this article, you'll learn how to integrate your Regiondo ticket button into your Joomla website. 1. Log in to Joomla with your access data and in the dashboard. 1...
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How to use the Widget Editor
The Widget Editor is the central hub for all your React widgets. It is designed for professionals and beginners alike, so you don't need to have prior knowledge in CSS. You can find it under Sho...
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Where can I change the contact information on the customer's ticket?
In your Dashboard, go to Settings > Notifications. Scroll down to Contact information for customers.There, you can add or change the contact information for the customers. Don't forget to save th...
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How can I set staggered cancellation costs?
According to Regiondo's General Terms and Conditions, it is not possible to cancel tickets booked for a particular time and date. However, you can decide whether you wish to allow cancellations as...
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Payment via WeChat
Warning On 06.08.2020, an Executive Order was issued in the USA, which led to the prohibition of transactions via WeChat Pay. Since our payments are processed via the American provider Stripe, we...
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How to work with the actions log?
In your Regiondo Dashboard > Settings > Actions Log, you find an overview of all changes made in the dashboard. There, you can see which user did what actions exactly when. How to identify new par...
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How can I receive inquiries from customers?
Under Get In Contact, the customer has the option to send a message and an individual inquiry directly from the offer page. You'll receive a notification about this via email and SMS. This function...
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Why do I have only 24 offers displayed in my shop?
By default, only 24 offers are displayed per page in the ticket shop. If you have more than 24 products created and active, you can activate Pagination in the Shop Editor. In your Dashboard, cli...
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How can I create an account for distribution partners (e.g., travel agents, DMOs)?
You can create a partner account in few simple steps. For this, access the page: Start Now. 1. Data entry Enter your first name, surname, the name of your company and the email address you w...
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Stripe Connect Account Verification
Looking for the Stripe KYC regulations? Check this article: Updating the requirements for your Stripe Connect Account Every operator which has chosen to use the Stripe payment Gateway will r...